Trust and safety are our commitment to you

We pride ourselves on a platform built on trust and work hard to keep homes safe.
OUR SATISFIED CUSTOMERS
30+ cities and over 3 million bookings
Professionals have completed over 3 million bookings through the playschool.us platform and operate in 30+ cities in 3 countries. With numbers that large, the safety and security of our customers is extremely important to us. The average Professional using the playschool.us platform is rated a 4.5 out of 5 stars.
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The average professional rating is 4.5 out of 5 stars
HAPPINESS IS IN OUR DNA
We've got you covered
Your happiness is our goal. If you’re not happy, we’ll work to make it right, and in the rare event of damage, Handy’s got your back. That’s why we created the playschool.us Happiness Guarantee.
We believe in the playschool.us Happiness Guarantee
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We take safety seriously
We’ve set up a Trust and Safety Advisory Board comprised of respected leaders from academia, law enforcement, and privacy organizations. Board members are responsible for providing actionable advice to playschool.us on how to best protect both Customers and Professionals.
WE VET EVERY PROFESSIONAL
Our screening process
Pre-Screenings
Potential Professionals must provide detailed personal information, and validate their home service experience.
Credential Verification
playschool.us partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals.
Background Check
The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr’s search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using playschool.us.
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We're here to help
playschool.us is a safe and reliable way to book top-rated home service Professionals. That being said, accidents and incidents can happen. And when it comes to screening, every system has its flaws. That’s partly because past behavior may not accurately predict how people will behave in the future, but also because no system in the U.S has a one-hundred percent accurate record of the past. If you have an issue, please contact our 24/7 Customer Service team.
Ready to book?
Our vetting process ensures that we work with the best Professionals. Just pick a time and rest assured, we’ll do the rest.
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